Who is responsible
Nigel Calland, trading as Night & Day, London. He is the data controller, which means he decides what is held and why. You can reach him at hello@nigelcalland.com.
What is held
- Your name, email address and, if you give one, your phone number.
- What you say you are working towards. This can touch on your health, an injury or a condition, so it is treated as sensitive and is only ever seen by Nigel.
- Which of the descriptions you picked when you joined — nightlife and hospitality, client-facing professional, or other. It is your own answer about the kind of week you have, not a judgement made about you.
- Your Recovery Score: the answers you gave, the score and band they worked out to, and the date you finished it. Those answers describe your sleep, your drinking and how you recover, so they are treated as sensitive in the same way your goal is, and are only ever seen by Nigel.
- Your sessions: when they were, where, whether they happened, and any note you left.
- How many sessions you have paid for and how many you have used.
- The training routine Nigel has written for you.
- Messages between the two of you in this app.
- Notifications sent to you, and when you last signed in.
- A record of significant actions, such as a booking or a cancellation, kept so that disputes about what happened can be settled.
What is not held
No card or bank details. Payment is arranged directly with Nigel and never passes through this app. No tracking or advertising cookies. The only cookie is the one that keeps you signed in.
Why it is held
- To provide the coaching you have asked for. That is the contract between you and Nigel, and it covers your sessions, your routine and your messages.
- To keep proper business records, which he has a legitimate interest in and in some cases a legal duty to keep.
- Anything about your health or an injury is held because you have given it to him to coach you safely. You can withdraw that at any time by removing it from your account or asking him to.
- What you answered when you joined, including your Recovery Score, is held for the same reason: it is part of the coaching you asked for. It is what lets Night & Day fit the advice to the week you actually have rather than a week you do not, and it means Nigel arrives at your first session already knowing where to start instead of asking you to explain it again.
- Training emails are sent only if you ticked the box for them. That tick is separate, it is never ticked for you, and you can untick it in your account whenever you like.
Who else sees it
Nigel sees it. Beyond him, only the services that run the app: Vercel, which hosts it, and Neon, which stores the database in the United Kingdom. If reminder emails are switched on, Resend sends them. None of these use your information for their own purposes.
Your Recovery Score and the description you picked are part of what he sees as your coach. They show on your client page in the app, alongside your goal and your sessions, because that is the point of them. They are not used to advertise to you, and they are not passed to anyone else.
Nothing is sold, and nothing is shared with anyone else without asking you first.
How long it is kept
While you are a client, and then for as long as the records are needed. If you close your account, your name, email, phone number and goal are removed straight away and your messages are emptied. The dates of sessions that took place stay, with your name taken off them, because Nigel needs them for his own tax and business records.
Your Recovery Score and the description you picked are kept while you are a client, so that a score from a year ago can be compared with one from today and you can both see what has changed. They are removed when you close your account. If you would rather they went sooner than that, ask him and he will take them off.
What you can ask for
- A copy of everything held about you, your answers when you joined and your Recovery Score included. There is a button for it in your account, and it downloads immediately.
- A correction, if something is wrong. Most of it you can edit yourself. If you picked the wrong description when you joined, or your week has changed since, say so and it will be changed — you can also take the Recovery Score again.
- Deletion. There is a button for this in your account too. It removes your Recovery Score and the description you picked along with everything else. Some session records are kept with your identity removed, as described above.
- To object to something, or to ask him to stop using it in a particular way. Email him and he will deal with it.
If you are not happy with how a request was handled you can complain to the Information Commissioner’s Office at ico.org.uk.
Keeping it safe
Passwords are stored scrambled and cannot be read, by Nigel or anyone else. Everything travels over an encrypted connection. Access is limited to Nigel’s own account.
Changes
If this notice changes in a way that matters, you will be told in the app rather than left to notice it here.